Pearson technical and customer support is available Monday through Friday for assistance with installation of software, test session management, or technical troubleshooting during testing.
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Monday – Friday│6:00 am – 7:30 pm (CT)
(888) 817-8659
Fax: (319) 358-4299
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Alternate to Fax Form Submissions
Instructions on submitting forms (such as a Request for Late Student Response Entry Form or security checklists to note discrepancies in received materials) in PearsonAccess Next as an alternate to fax.
Alternate to Fax Form Submissions (2024-25)Office Hours
If you are unable to find a time that works for your schedule, please contact the Pearson help desk directly at (888) 817-8659 or submit a Pearson help desk request.
Office Hours